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Our requirements :                                                                                                     

                                                                                                                     

  Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.    

  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are         

  different to the product purchased on the website or doesn't perform as advertised.                                   

                                                                                                                     

  My Scent will refund your money for any purchase from our website that you're not completely satisfied with - provided we are contacted within 7 days of purchase on the below number.                                                                                                    

                                                                                                                     

  For any returns to be accepted & refunds given, the product must be returned in all its original packaging & undamaged, including packaging.                                                                                      

                                                                                                                      

  All return postage fees will be the responsibility of the customer unless the product is deemed defective, damaged or received incorrectly.                          

                                                                                                                     

  Refunds will not be given for incorrect product choices.                                                              

                                                                                                                     

  Please include your postage receipt & a copy of the receipt you received from us when you made your purchase & send to the address below.                                                                                                

                                                                                                                      

  c/-    Returns

  My Scent Fragrances                                                                                                                                                             

  24 Victoria Crescent

  Safety Beach 3936                                                                                              

  AUSTRALIA                                                                                                            

                                                                                                                     

Note: Before you send us any returns, please contact us on 0411 344 030 to advise us of the state of your order.
We can then determine the most convenient outcome. 

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