Here are a few answers to some common enquiries about the MY SCENT product.

Q What is the price?
A
$89 AUD (Reduced from $180). All MY SCENT perfumes are a substantial 100ml capacity & charge
includes GST, Postage & Handling.

Q How do I pay for a MY SCENT Perfume?
A
Using a credit card through our secure PayPal network.

Q Are my credit card details safe on your website?
A
Yes. We have a highly secure site to protect your personal details including
credit card information. We use the widely used PayPal payment method
which guarantees 100% security.

Q Do you use animal products in the making of your perfumes?
A
No, none of our perfumes contain animal products nor are they tested on animals.

Q Are the fragrances good quality?
A
Yes, all our essences are from Kenya, Africa and are matured to Eu De Parfum strength. Lasting on the skin up to 7 hours with the backnote persisting for 24 hours.
Our fragrance range is just as good as some of the most exclusive perfumes on the market, if not better, as the uniqueness about our product is the way in which it is personalised with a message from a loved one. Making you feel extra special!

Q How does the perfume come packaged?
A
Once your ordered perfume bottle is etched and filled with the desired fragrance, it is then placed in a black leatherette box, slid into a padded Post Pack bag for extra protection and posted to the requested address.

Q Is there a postage charge?
A
No, the initial $89 AUD (Reduced from $180) includes postage & handling.

Q Do you deliver to other countries?
A
MY SCENT offers postage nationally & internationally & all postage is handled by Registered Australia Post where a signature will be needed upon delivery or collection of the package.

Q How long does postage take?
A
After your fragrance order has been received by us we will aim to despatch within 2 business days.
Postage within Australia can take 2 - 4 working days & internationlly 5 - 7 working days.

Q What if I am unhappy with the perfume & package when I receive it?
A
You have no need to worry.
MY SCENT offers a 100% money back guarantee. If you are unhappy with any MY SCENT product we are happy to provide you with a full refund or a credit after we have evaluated the problem, providing the product is sent back to us in its full packaging and high perfume content.
Simply send your items to the return address provided and a replacement product or cheque will be issued immediately within 2 - 4 days of return.

Q Why would I buy a MY SCENT Perfume?
A
Perhaps for a loved one, special occasion, as a wedding gift, corporate gift or even for yourself.
MY SCENT is a versatile gift because although you might buy for a few people each gift will be totally different & unique depending on the person & what you want to express to them through the inscribed personalised message.
This is a gift that is guaranteed to make someone feel special!

Q What does a Gift Certificate entitle me to?
A
A gift certificate has been especially prepaid for a full 100ml inscribed perfume bottle.
All you need to do if you have received a Gift Certificate is to go through the ordering page & in the payment section fill in the Gift Certificate details instead of the credit card details (including the order number and security password that appears on the certificate).